When i turn my computer on it starts to load windows normally but it frezzes up on the blue screen that says windows is starting up... i ran adware 2008 and removes all infections i also ran malwarebytes and avast anti virus. I ran all of these in safe mode (the only way windows will start up) is there a way to fix this.
i disabled all start up items that were not of importance while i was in safe mode and when i tried to start the computer in normal mode it still was stuck on the blue loading screen i let it sit for hours and nothing happened.
mike, I ran the mike lin's start up exe. and un checked all of the things and tried to startup in normal mode and it still freezes on the blue screen. is there anything else i can do?
I called dell about my problem and paid them money to fix it. They said it was a bad virus and told me to reinstall windows so thats what i did. thanks for helping with what you could.