I have five computers wired and wireless. All computers are online except one. It says it has internet connection, but it doesn't.

Ok try start->run. type in "cmd", then type ipconfig. One of the items will be "default gateway". The ip will most likely be 192.168.1.1. Whatever it is, then type "ping x.x.x.x" using the IP of the default gateway. Copy the output into this window. Also, open up a web browser and go to https://x.x.x.x and see if a page loads. If not, try it also on http://x.x.x.x

What part of it says that it has internet connection? What part is saying it doesn't. Please be more specific with exactly what you are doing and what error messages you see if any.

Wireless is now connected
Connected to: (linksys router name)
Speed: 54.0 Mbps
Signal Strenght: Low

Internet Connection Status
Status: Connected
Duration: 03:15:50
Speed: 100.0 Mbps
(They are the same as the computers that are connected to the internet)

When I try to get online I get this message.
Internet Explorer cannot display the webpage Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ping google.com
Ping request could not find host google.com. Please check the name and try again
.

C:\Documents and Settings\Owner>

Windows IP Configuration


Ethernet adapter Wireless :

Connection-specific DNS Suffix . : nv.charter.com
IP Address. . . . . . . . . . . . : 192.168.1.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

C:\Documents and Settings\Owner>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms

C:\Documents and Settings\Owner>

https://192.168.1.1
Says internet exployer cannot display the webpage.

http://192.168.1.1
displays my wireless router setup.

I already set it up with my other computer. Two other computers are online with this router now. I am using one of them to correspond with you. I have WEP setup on it. I tried 6 different websites and get the same response. cannot display webpage.

8:16 PM 7/18/2008

Comment Entered 7 hours ago by MikeBinns



Ok try start->run. type in "cmd", then type ipconfig. One of the items will be "default gateway". The ip will most likely be 192.168.1.1. Whatever it is, then type "ping x.x.x.x" using the IP of the default gateway. Copy the output into this window. Also, open up a web browser and go to https://x.x.x.x and see if a page loads. If not, try it also on http://x.x.x.x


Windows IP Configuration


Ethernet adapter Wireless :

Connection-specific DNS Suffix . : nv.charter.com
IP Address. . . . . . . . . . . . : 192.168.1.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

C:\Documents and Settings\Owner>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:

it seems your computer is properly connecting to your local wireless router. The problem may be in your cable modem or dsl modem (depending on which one you have). You should reboot the modem, and then after about 30 seconds, reboot the wireless router.

I unplugged everything. Shut down everything. Rebooted acording to Charter. All computers get online fine with modem and router, except one. I have tried all your suggestions and nothing has helped. Thank you for all your time. I will continue to research this problem elsewhere. Thank you for all you time.