8:16 PM 7/18/2008

Comment Entered 7 hours ago by MikeBinns



Ok try start->run. type in "cmd", then type ipconfig. One of the items will be "default gateway". The ip will most likely be 192.168.1.1. Whatever it is, then type "ping x.x.x.x" using the IP of the default gateway. Copy the output into this window. Also, open up a web browser and go to https://x.x.x.x and see if a page loads. If not, try it also on http://x.x.x.x


Windows IP Configuration


Ethernet adapter Wireless :

Connection-specific DNS Suffix . : nv.charter.com
IP Address. . . . . . . . . . . . : 192.168.1.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

C:\Documents and Settings\Owner>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:

Thank you Mike, but I did everything you asked me to do and nothing worked. I made a new partition and installed Win XP on it and everything is working fine. Some day I will go back and try to figure out what the problem was. I still have pages of things I tried, so I will go back over them when I try to figure it out. We can now close this session.

This question is actually happening here:
http://www.helpdeskr.net/question/89
Dallas, please mark this comment as the answer to close the request, and then see my comment on the above link. Make sure you sort it as date entered so the comment shows at the bottom.

Thank you for all you time. I have tried everything you suggested and nothing has helped. I wil continue to research this problem elsewhere.